Order Orchestration
Order orchestration is the coordination, management and monitoring of all the resources and activities related to customer order fulfillment. Order orchestration optimizes and synchronizes the flow of orders, inventory, and information to accurately, efficiently, and cost-effectively fill customer orders.
Order orchestration handles a broader and deeper set of order fulfillment tasks than traditional order management, which focuses on the front end (from order capture to shipment). Order orchestration focuses on automating the back-end operations and automates the entire fulfillment process, from inventory management to order release, picking, packing, and shipping, synchronizing workers, technologies, and robots for maximum efficiency.
Warehouse order orchestration is pivotal in streamlining core order fulfillment operations by optimizing order release planning to ensure workers and robots utilize the most efficient travel path during picking, packing, and shipment staging. Its benefits include the following:
- Order orchestration automates every step of the process, from order receipt to shipping, in a seamless process that minimizes touches, automatically prevents errors, and provides final quality control (QC) before shipments leave the warehouse.
- The effect of synchronizing all tasks into an end-to-end process increases productivity and throughput, resulting in faster order fulfillment that has a positive impact on customer satisfaction.
- Order orchestration enables seamless fulfillment regardless of the sales channel in which it is received, an essential advantage to companies striving to deliver a positive omnichannel fulfillment experience.
- This consistency enhances brand reputation and customer loyalty, no matter from which channel orders are received, whether online, via mobile app, or in-store. The system ensures that the correct items are picked, packed, and shipped efficiently.
- Order orchestration optimizes the end-to-end process to fine-tune labor allocation and fulfillment rates to help companies resolve common hurdles such as labor shortages, fluctuating demand, and transportation costs.
- Manual processes become unsustainable as companies’ sales grow. In contrast, order orchestration scales effortlessly to handle increased order volumes while maintaining quality standards and avoiding the need for excess labor costs.
Numina’s RDS Warehouse Execution Platform with Built-in Warehouse Order Orchestration
Modern warehouse order orchestration platforms such as Numina Group’s RDS™ Real-Time Distribution Warehouse Execution and Control (WES-WCS) platform go beyond traditional WES-WCS systems. RDS includes order orchestration automation capabilities that enable various robotic solutions to operate seamlessly with warehouse technologies such as conveyors and automated storage systems. RDS advanced capabilities make it a holistic platform for future integration and AMR robotics decision-making.
RDS is designed to use AI and advanced logic to integrate and manage a multitude of workflows efficiently, all without traditional hard coding. These modern order orchestration platforms also provide AI decision-making to optimize AMR robotics usage to reduce warehouse movements and deadhead activities.
The modern order orchestration platform offers a tight integration across the various robotic suppliers and eliminates the need for traditional hard-coded and rigid one-off custom solutions.
End-to-End Warehouse Automation Solutions and Integration Services
Numina Group’s warehouse automation design services, warehouse automation software, and extensive systems integration expertise deliver solutions proven to execute complex order fulfillment requirements that improve warehouse productivity and enhance customer service.
Whether you’re planning a new DC or investigating process improvements at an existing operation, our pick, pack, and ship warehouse automation software, and technologies will streamline your order fulfillment process.
Learn More
Blog: How End-to-End Warehouse Automation Can Future-Proof Your Company
White Paper: The Right Automation is Free
Blog: How a Warehouse Execution System (WES) Enriches Your ERP and WMS Systems
