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Warehouse Labor
Management Software

Real-Time Capture of Labor Management Data to Track Worker Productivity and Forecast Labor Needs

Flexible Labor Management Tracking Software with Actionable Data to Monitor and Improve Warehouse Throughput

With labor costs accounting for up to 70% of the warehouse operating costs, tracking and monitoring worker productivity is critical. Armed with actual worker performance data, warehouse managers can:

  • Ensure that warehouse throughput goals are met
  • Develop individualized employee feedback and training
  • More accurately identify and resolve bottlenecks
  • Calculate labor requirements based on actual throughput
  • Achieve accurate future labor forecasting based on real data

Numina’s Real-time Distribution Software (RDS™) Labor Management Software Module (LMS) provides the comprehensive data needed through the automatic tracking and measurement of worker productivity across pick, pack, and ship order operations.

RDS LMS includes four critical components:

Web-based Dashboards Display Real-Time Labor Tracking Data

Web-based screens allow managers to set expected standards for workforce tasks performed across each work zone or area, such as picking, replenishment, and cycle counting while tracking performance.

Labor Performance Metrics

RDS™ LMS tracks labor across the entire order fulfillment process to track each worker’s tasks such as order picking with RDS™ Voice picking, carton building, packing and shipping, and trailer loading. While doing so, RDS™ measures labor and orders/hour performance over hourly time windows. Real-time and historical data is available in the RDS™ WES-WCS SQL operational database.

Measure and control productivity in multiple ways such as:

  • Labor cost per order fulfilled
  • Daily order output by hour
  • Create a workforce pay-for-performance plan
  • Create alerts for exceptions or below-target performance

Forecasting & Proactive Planning

RDS LMS also makes it much easier to forecast how many full-time employees (FTEs) (full-time equivalent employees) will be needed to meet fulfillment needs. RDS LMS utilizes work-based standards to forecast labor resources required for typical throughput levels, and additional staffing needs to meet anticipated surges in order shipment volume.

During both low and high-demand periods, operational managers can use RDS LMS to project staffing needs by inputting the period’s projected order volume. Management can use this operational data to perform labor planning for peak seasons.

Employee Productivity Management and Coaching

Real-time and historical reporting tools provide team and individual performance results as compared to work task standards. RDS LMS is an excellent supervisor coaching tool to:

  • Analyze individual worker activity compared to a work zone standard with a report of each task’s performance
  • Establish training metrics to guide and coach existing and new employees
  • Immediately address and retrain employees who are not meeting work standards
  • Gain realistic metrics that account for work zone assignment, any required value-add tasks, and other interleaved worker tasks such as cycle counting, QC inspection, replenishment, or put-away
  • Recognize and reward workers who exceed productivity and performance standards
  • Prepare for peak season

Reports include:

  • Labor Forecasting
  • Performance Metrics
  • Daily and Historical Operation Reporting

Video: RDS WES System Tour

See a live demonstration of automated order fulfillment system, fully managed by Numina’s RDS WES platform.

Tim Hanrahan explains how Rainbow Resource increased daily order throughput by 70%, with less staff, with a Numina-recommended warehouse automation solution tailored to its operations.

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