Techical Support Engineer

Numina Group is a fast-growing company located in Woodridge, IL, that specializes in designing and implementing warehouse automation systems. We are currently seeking a full-time Technical Support Engineer to join our team.  

E-commerce and the automated distribution centers that make it possible are key components of the modern economy, and Numina Group is a respected provider of the technology that powers the distribution industry.  We are an established, growing technology company and as a member of our development team, you will join us in designing and creating not just software that drives automation you can see and touch, but software that makes a difference.

We are seeking a Technical Support Engineer to provide technical support to clients remotely.   Giving such assistance means that it’s all about solving problems from the moment we engage with the client until the customer’s issue is resolved. 

The ideal candidate is knowledgeable in material handling automation to aid in diagnosing and resolving software system issues. The candidate will be expected to be self-motivated and work as part of a team to resolve customer issues and determine root cause of given issues.